
| About us | Staff | Board | Awards | History | Annual Report |
Mrs. Lucci's has been a part of the community of Lac du Bonnet since August 1998 providing residents in the community and surrounding area with a variety of programs and services. Mrs. Lucci's Resource Center was developed through the identification of various unmet needs within the region. The Centre is home to the second hand Store, a teaching kitchen and cafe space, and a large multipurpose room.
Mrs. Lucci's strives to be a learning organization. The programs, opportunities and services offered through Mrs. Lucci's will be client focused, flexible and will work in partnership to:
create greater social support networks among community members
improve the social status of community members
maximize the early childhood development of all children within the
community
ensure children and youth have the best possible resources, supports and
skills needed to succeed throughout life
improve personal health practices and coping skills among community
members
provide early intervention for families and individuals in need
provide advocacy, make referrals and access resources for clients in need of support
enhance communication among service providers.
Programming targets the entire community with a focus on populations in need. All programs and supports are individually focused, holistic in nature and will look to the Determinants of Health to ensure all aspects of health are addressed.
Every year, Mrs. Lucci's has provided services and/or supports to over 300 individuals in the community. All services, supports and programs are developed based on community needs and exist to fill in gaps in service delivery. Lucci’s actively participates in several community events, such as hosting Lunch and Learn sessions, Safe Kids Week, and the 3 and 4 year Old Wellness Clinic, called Ready, Set, Grow.
Mrs. Lucci's & Partner Programs
The 2008/09 annual report will give you a better insight into the goals , programs and initiatives of Mrs. Lucci's.
Responsibilities; Oversees all business aspects of the centre; a) Produce annual Centre communication strategy and Annual Report, including a Strategic Plan and Operational Plan b) Ensure sustained funding for the resource centre, including grant application preparations c) HCM reporting d) Responsible for all financial preparation, budgeting, and business reporting for the Centre 1. Acts as staff supervisor, and must be responsible to the Board of Directors for all decisions and responsibilities 2. Ensure that the priorities and Goals of Mrs. Lucci's are maintained 3. Program planning relating to all resource centre activities, Transitional Classroom and school age activities, kitchen/cafe functions, and young parent/client services. 4. Liaise with all agencies and community members to ensure continued communication and client focused programming through community consultations, etc 5. Advocacy for clients
Client referrals to other agencies 6. Develop individual “plans of care” for students/clients
Responsibilities; Manage and facilitate the activities related to early childhood programming Manage the budget for the HCM programs Coordinate HCM programs like Kids in the Kitchen that require a contract facilitator. Others include; (programs held at the school) Babysitting course, Grade 6 Girls Club, After School Friendship Club, Open Gym Night, etc Develop and distribute Kids Kits Liaise with existing early childhood programs in the community. Looks to develop programs that fill gaps in services Administrative support to the Executive Director Assists with funding applications, charitable status documents, correspondence, policy and procedure updates, etc Preparations for Board meetings, typing minutes, photocopying Provides clients with supports as needed Implementation of communication strategy Participates in the development and implementation of the operational plan
Responsibilities; Arrange for all volunteer shifts in the store and resource centre Oversees daily operations of the second hand store Maintenance and upkeep of facility Scheduling, lease agreements, and rentals for all community spaces in facility Bill payment, payroll, and book keeping for the facility Deposits and monthly financial statements Financial reporting to funders Participates in the budgeting process Supervises store and cleaning staff
Responsibilities; Develop, implement and monitor individual Plans of Care Provide clients with emotional support as needed Facilitate the opportunities necessary to increase the client’s success by creating networking opportunities with other families through a weekly drop-in coffee group Create opportunities that increase the client’s self-esteem Advocate for clients, including school liaison
To reduce the risk of child abuse and neglect Make referrals and liaise with other agencies on behalf of clients, such as Manitoba Housing, income assistance, CFS, mental health, public health, etc. Participates in several community committees relevant to the needs of our clients and the priorities of our resource centre, including Regional Interagency Committee, parenting committee, Safe Kids committee, etc Some duties are related to the daily operation of the facility, including support for the second hand store and general facility Develops programs that meet clients needs and fills gaps in services
Responsibilities; School liaison with Lac du Bonnet Senior School and Whitemouth School Assists students with course work Handles all referrals to outside agencies when needed Student and parent support services
Responsibilities; Working in the store: a) supervising the intake and display of all merchandise b) customer relations Supervising volunteers Cleaning and maintaining facility Assumes responsibility of facility manager (deposits, volunteer supervision) when Manager is on holidays.
a) It is the responsibility
and obligation of ALL STAFF members to maintain complete
confidentiality in matters relating to any clients or students that
attend Mrs. Lucci’s at all times. b) It is the responsibility of all staff
members to help with the upkeep and maintenance of our centre.
Dianne Lussier - Chairperson Carol Nilsson - Vice Chairperson Mavis Maslow - Secretary/Treasurer Tracy Cameron - Director Myrna Suski - Director Leslie Wakeman - Director Councillor Bill Campbell - Director (Town of Lac du Bonnet)
Spring - Public Health (Jodene), Centennial School (Joanne), and the
Lac du Bonnet Chamber of Commerce discuss community need for a program
that offers employability skills to unemployed individuals in the
community. The idea of a second hand store is also discussed June - Received a grant from Service Canada [formally - Human Resource
Development Canada] to work with unemployed youth -15-29 years of age.
2000 sq ft is rented and renovated at 3 Park Avenue. . Agassiz School
Division administers funding from HRDC. July - Community donations for the second hand store start piling up,
literally an 8 foot pile of clothes is donated along with books,
housewares and children's toys. Joyce Guss is our first customer, she
purchased items prior to even being open. August - Mrs. Lucci's Secondhand Store opens to the public. Clara
Heibert is hired as Store Manager/Volunteer Coordinator and "left brain". September - Clients begin year long program focusing on developing
employability skills. Mrs. Lucci's Board is formed to assume responsibility for program.
Founding Board members include: Dorothy Boznianin - Chairperson Jodene Dudgeon - Vice Chairperson Rita Lansard - Treasurer Rod Demoline - Director Mel Mitchell - Director Gil Godin - Secretary Terri Schwartz - Director "A Taste of Success" program continues as in the year prior. Secondhand
store Profit Sharing Program continues to thrive. Mrs. Lucci's receives funding from Healthy Child Manitoba. Kristin
Easton is hired as Early Childhood Facilitator. The following new programs
are offered: Babysitting Course Grandma Reading Helpers Muffin Program Grade Six Girls Club High School Girls Club High School Boys Day Parents Helping Parents Mrs. Lucci's also received one time funding from the National Crime
Prevention Centre for a summer day camp program. Mrs. Lucci's begins participating in community and regional interagency
committees. To date Mrs. Lucci's has given $38,672.74 back to the community. The idea is hatched for our own building. Bob Draward volunteers to help with proposal writing for the new facility. Mrs. Lucci's receives additional funding from Manitoba Education and
Training for the "Taste of Success" Program. All the above programs continue as well as the following new initiative
are introduced: Homework club Kids Kits Books for Beginners Mother Goose training sessions Board members include: Jodene Dudgeon -Chairperson Mel Mitchell - Vice Chairperson Rod
Demoline - Treasurer Rita Lansard - Director Gil Godin - Secretary Terri
Schwartz - Director To date Mrs. Lucci's has given $50,927.41 back to the community. 2002-2003
( Peter F. Drucker Award ) Mrs. Lucci's Second hand Store officially changes name to Winnipeg
River Community Resource Centre. Why? To help the community to understand
that we are more than just a secondhand store because the community
continues to call us Mrs. Lucci's. All of the above programs continue. Board members include: Mel Mitchell -Chairperson Terri Schwartz - Vice Chairperson Eugene Typa - Treasurer Rita Lansard - Director Gil Godin - Secretary Jodene Dudgeon - Director To date Mrs. Lucci's has given $63,190.51 back to the community. Mrs. Lucci's comes to their senses and changes their name (again) to Mrs. Lucci's Resource Centre. All of the above programs continue. As of July 31, 2004 Mrs. Lucci's
successfully acquired $529,382 for the construction of the new building. Janice Enright becomes a Board Member. To date Mrs. Lucci's has given $76,317.47 back to the community. October - Mrs. Lucci's moved into the new 4,700 sq. ft. facility at 76 Third Street. The Kitchen Table teaching cafe opened in February. Board members include: Mel Mitchell -Chairperson Terri Schwartz - Vice Chairperson Eugene Typa - Treasurer Janice Enright - Director Gil Godin - Secretary Debbie Viel - Director Rita Lansard - Director All of the above programs continue. To date Mrs. Lucci's has given $90,556.62 back to the community. 2005 - 2006
( Mrs. Lucci's Receives Minister's Award ) All of the above Board of Directors and programs remain the same except
for the addition of the Transitional Classroom funded by Sunrise School
Division. Two proposals are submitted requesting funding for a
Homelessness Shelter and for a Vocational Training Centre in the region. To date Mrs. Lucci's has given $103,055.00 back to the community. Board of members include: Terri Schwartz - Chairperson Glen Reitlo - Vice Chairperson Eugene Typa - Treasurer Janice Enright - Director Gil Godin - Secretary Myrna Suski - Director Ruby Payette - Director Harvey Sanders - Director All the above programs continue. To date Mrs. Lucci's has given $113,585.00 back to the community. Board of members include: Carol Nilsson - Chairperson Vacant - Vice Chairperson Mavis Maslow - Treasurer Janice Enright - Secretary Myrna Suski - Director Dianne Lussier - Director Councillor Bill Campbell - Director (Town of Lac du Bonnet) All the above programs continue. To date Mrs. Lucci's has given $126,585.00 back to the community. Board of members include: Dianne Lussier - Chairperson Carol Nilsson - Vice Chairperson Mavis Maslow - Treasurer Janice Enright - Secretary Myrna Suski - Director Leslie Wakeman - Director Councillor Bill Campbell - Director (Town of Lac du Bonnet)
Elements:
Shared Values,Strategy,Structure
Year: 2002
Mrs.
Lucci’s has been a part of the community of Lac du Bonnet since August
1998 providing residents in the community and surrounding area a
variety of programs and services. The Winnipeg River Community
Resource Center (WRCRC) was developed through the identification of
additional needs within the region. The WRCRC is now responsible for
the programs initiated by Mrs. Lucci’s Second Hand Store. Mrs. Lucci’s
will remain a part of the community by providing youth with a place to
gain work experience, community groups with an opportunity to fund
raise and shoppers to purchase second hand goods.
Programming targets the entire community but will focus on the at-risk
population. All programs and supports will be individually focused,
holistic in nature and will look to the Determinants of Health to
ensure all aspects of health are addressed.
Mrs. Lucci’s began through a partnership between Public Health
(North Eastman Health Association), Centennial School (Agassiz School
Division) and the Lac du Bonnet Chamber of Commerce. The Chamber of
Commerce saw a need for a second hand store to draw the cottagers into
the community, the School needed a place to teach practical living
skills in a real-life setting and the Public Health Nurse had clients
in need of affordable clothing and a place for clients to go and feel
a part of the community.
Mrs. Lucci's Resource
Centre Wins Minister's Award for Excellence and Innovation
September 23, 2005
Winnipeg, Manitoba
Reg Alcock, President of the Treasury Board and Minister
responsible for the Canadian Wheat Board, on behalf of Stephen
Owen, Minister of Western Economic Diversification and Minister of
State (Sport) is pleased to announce the recipient of the annual
Minister's Award for Excellence and Innovation. Winnipeg River
Brokenhead Community Futures Development Corporation has been
awarded the honour for their project, Mrs. Lucci's Resource
Centre. The Centre operates a unique second hand store and
delivers training and social development programming for at-risk
youth, the unemployed, the disabled, and disadvantaged.
"The Minister's Award for Excellence and Innovation celebrates the
very best of the Community Futures initiative - people coming
together to play an active role in the future of their
communities," said Minister Alcock. "I'm very pleased to present
this award to the volunteers, board members and staff of this
organization."
The award is sponsored by Western Economic Diversification Canada
and recognizes an outstanding economic development project
undertaken by one of Manitoba's 16 CFDCs.
"Mrs. Lucci's is another great example of the broad range of
assistance Community Futures Development Corporations can
provide," said Jason Denbow, General Manager of Community Futures
Partners of Manitoba, the association of Manitoba's 16 CFDCs.
"With the help of Winnipeg River Brokenhead CFDC, residents in Lac
Du Bonnet and the surrounding region now have access to
much-needed services that are now available under the umbrella of
this innovative social enterprise.
Mrs. Lucci's Resource Centre is a non-profit organization and
includes a resource information area, a teaching café, and a
multi-purpose room where programs are delivered on behalf of Human
Resources and Skills Development Canada, Healthy Child Manitoba,
Manitoba Advanced Education and Training, Sunrise School Division,
and the North Eastman Health Association. They are currently
providing services to 115 individuals and 145 families.
The Winnipeg River Brokenhead CFDC project was one of two
nominations for this year's award. The other submission was a Flin
Flon tourism initiative submitted by Greenstone CFDC.
Supported by Western Economic Diversification Canada, the
Community Futures Initiative strengthens rural economies by
providing small-business loans and assisting entrepreneurs through
counseling and training. Each Community Futures Development
Corporation delivers a variety of services ranging from local
strategic economic planning, technical and advisory services to
businesses, loans to small and medium-sized businesses,
self-employment assistance programs, and services targeted to
youth and entrepreneurs with disabilities.
"Helping
to foster the development of a healthy community" GOALS FOR SERVICE
DELIVERIES 1 - To work in partnership for all ages and with all agencies to
improve the income, social status and social support networks of community
members. 2 - To create and maintain an opportunity for greater communication
between service providers ensuring that programming is client based. 3 - To work with parents and children maximizing all children’s
potential for success through healthy early childhood development. 4 - To create an environment that will maximize an individual’s success
within the education institutions Board of Directors
2008-09 Dianne Lussier – Chairperson Carol Nilsson – Vice Chair
Mavis Maslow - Secretary / Treasurer
(November2009 - December 2009) Bill Campbell - Director Myrna Suski - Director Leslie Wakeman - Director Tracy Cameron (November2009 - December 2009) BACKGROUND Mrs. Lucci’s Resource Centre is a non-profit organization operating in
the community of Lac du Bonnet. Since opening in August 1998, it has been
providing residents in the community and surrounding area with a variety
of services. In October 2004, Mrs. Lucci’s moved to the new facility at 76 Third
Street. In January 2005, Families First and Healthy Baby, two North
Eastman Health Association programs, moved into two rental offices on the
second floor. The facility is approx. 4,700 sq. ft. It contains the second
hand store, the café and kitchen, a resource space, main floor office, a
large multipurpose room and a second story with a board room and four
offices. As of July, 2009, Mrs. Lucci’s has given $139,000.00 back to the
community. Community organizations volunteer in the store for 2 weeks at a
time, 27 hours/week, and in return their organization receives a $500.00
donation. In the 2008-09 year, Mrs. Lucci's received operating funding from; Sunrise School Division FASD Program NEHA (rent) STAFF 1. Executive Director and Transitional Classroom Teacher; KAREN KOST - wages paid entirely by Sunrise SD – classroom teacher - fulltime - One half day/week – works on Lucci business 2. Traditional Classroom Coordinator; KRISTIN EASTON - is a Lucci employee, but wages paid by Sunrise SD (on contract), 35
hours/week - duties include; high school liaison; assists students with course
work; handles all referrals to outside agencies when needed; student support services 3. Educational Assistant; VAL BULLEN - Transitional classroom staff – paid by Sunrise SD 4. Facility Manager; CLARA HIEBERT - wages paid by Lucci’s, and one day/week by Healthy Child, 32
hours/week - responsible for the daily running of the store, including volunteer
coordinator; all financial preparations and record-keeping; maintenance
and upkeep of the building; all lease agreements and space rentals in
building 5. Community Outreach Worker; TORRIE FERENS - wages paid by Healthy Child Manitoba, 37.5 hours/week - duties include; supporting individuals/families; works one half
day/week in transitional classroom; school liaison and advocate for
parents; working with families involved with CFS 6. HCM Program Coordinator; JANICE ENRIGHT - (Kids in the Kitchen, Open Gym Night, After School Friendship Club,
Kids Kits, Girls Club, babysitting course, etc), 15 hours/week - Bright Beginnings rep - Assist Karen with administrative duties 7. Store Supervisor; DEBBIE KETTLES - wages paid through revenues from the store, 27 hours/week - duties include; working in the store and supervising volunteers,
cleaning 8. - VELMA MAGNUSSON - volunteer extraordinaire!! 9. - CLIFF HIEBERT - Building maintenance and construction person extraordinaire! Contract Employees; Melayni Schwab, Chelsea Brunette, Shirley Anderson,
Barb Grawberger. STORE VOLUNTEER ORGANIZATIONS Young Parents Support Group --- Lac du Bonnet Regional library
--- Little Day Buddies Nursery school LdB Bowling --- Centennial School Parent Advisory Council
--- LdB Food Bank --- Horticultural Society LdB Lions Club --- LdB Curling Club
--- Anglican Church Health Auxiliary --- Catholic Church
--- Pioneer Club Two Rivers Services for Seniors --- Lutheran Church
--- LdB Historical Society --- Knights of Columbus Some organizations have volunteered more than once during the fiscal
year. COMMUNITY CAPACITY BUILDING Every year, Mrs. Lucci's has provided services and/or supports to over 300 individuals in the community. All services, supports and programs are developed based on community needs and exist to fill in gaps in service delivery. Lucci’s actively participates in several community events, such as hosting Lunch and Learn sessions, Safe Kids Week, and the 3 and 4 year Old Wellness Clinic, called Ready, Set, Grow. 2008-09 PROGRAMS; HEALTHY CHILD MANITOBA programs
- BABYSITTING COURSE Mrs. Lucci’s pays for all students in grade 6 to receive the
babysitting training course. We feel that it is important for all young
adults to understand the safety and developmental needs of children who
are in their care. GRADE 6 GIRL’S CLUB Concern was identified regarding the need to provide grade 6 girls with
the necessary skills to enter high school. Focus groups with the girls
were held to give them an opportunity to identify their needs and
concerns. As a result an 8-week after school program was developed. KIDS KITS Two times a year, spring/summer and fall/winter, a kit of information
and activities is hand delivered to all parents with children attending
kindergarten the following year. This is a great way to make community
connections and help parents in need of additional support for their
children, such as Speech and Language. PARENTS HELPING PARENTS Weekly Parent and Tot sessions are held to give parents an opportunity
to share ideas and strategies with other parents. Children are given the
opportunity to play with other children, make a craft, sing songs, and
tell stories. TUESDAY AFTERNOON Parents and their children are invited to attend a parenting group that
discusses and works through the many challenges that parents face;
poverty, housing, custody, health, and legal issues. Guest speakers and workshops have included; attachment and play; infant massage; will preparation; Comfort, Play, and Teach; public health; dental health; school tours; etc. KIDS IN THE KITCHEN A weekly cooking class is made available for children ages 6-17. The focus is on cooking safety and nutrition. This program has a fee of $30. Mrs. Lucci’s pays for 5 children per session who would not otherwise be able to afford to attend. This program is offered to children of various age groups, three or four times throughout the year. AFTER SCHOOL PROGRAM Once a week for 8 weeks, a group of elementary students attend an after
school program at Centennial School that helps support and develop social
skills. The students first get together and enjoy a nutritious snack, and
then they go on to participate in activities and games that encourage
cooperative play. OPEN GYM NIGHT This program is offered one night/week, for 10 weeks during the winter
months. The intention of running the program in the winter is to give
families with young children a warm and safe environment in which they can
meet, interact, get some physical exercise, play games, use sports
equipment, etc. As an addition to this program, our facilitator offered a 6-week
drop-in soccer program for kids ages birth-6 years. SUNRISE SCHOOL DIVISION program - TRANSITIONAL CLASSROOM In partnership with Sunrise School Division, a transitional classroom
was developed with Mrs. Lucci’s. The focus was to provide opportunities
and supports for students who are not achieving success in the regular
high school program 2008-09 COMMUNITY DEVELOPMENT PARTICIPATION LAC DU BONNET INTERAGENCY COMMITTEE Monthly meetings including Public Health, RCMP, school, recreation, CFS,
community stake holders and Mrs. Lucci's take place to share resource
opportunities and discuss partnerships between agencies that could better
meet the needs of the community. INFORMATION/ADVOCACY Mrs. Lucci’s provides advocacy support to individuals who request
assistance in writing letters to, and/or attending meetings with agencies
such as the school, daycare, Social Assistance, CFS, EI and landlords.
Many community members drop by the Centre requesting information on a
variety of issues. Lucci’s staff works with the individuals to best answer
their questions and to make the appropriate referrals when necessary. Time
is always given to community members as all programs have originated from
an expressed need. BRIGHT BEGINNINGS COALITION Mrs. Lucci's participates in the regional preschool coalition and
regional forum. NORTH EASTMAN REGIONAL PARENTING COMMITTEE FASD REGIONAL COMMITTEE REGIONAL INTERSECTORAL COMMITTEE LAC DU BONNET PRESCHOOL NETWORK NEHA programs that are located in Mrs. Lucci’s facility; Families First – Kathryn Podaima and Maureen Williams Healthy Baby – Shelley Kaminski and Alicia Neurenberg Health Inspector – Andreas Oertel COMMUNITY DEVELOPMENT INITIATIVES Transitional Housing Program Mrs. Lucci's, in partnership with NEHA, has secured funding and
purchased a facility that will house 4 transitional housing placements,
with the possibility of more in the future. This facility will be operated
in cooperation between Changes Mental Health and NEHA, and will be called
Changes Mental Health Support. A Triple – Net lease between the Changes
Board (tenant) and Mrs. Lucci's (landlord) is in place.
©2009
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EXECUTIVE DIRECTOR, Karen Kost
PROGRAM COORDINATOR, Janice Enright
FACILITY MANAGER - VOLUNTEER COORDINATOR
- ADMINISTRATIVE ASSISTANT,
Clara Hiebert
COMMUNITY OUTREACH WORKER, Torrie Ferens
TRANSITIONAL CLASSROOM COORDINATOR, Kristin Easton
STORE SUPERVISOR, Debbie Kettles
Notes:
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The Peter F. Drucker
Award
Minister's Award

Mrs. Lucci's Second
Hand Store
Winnipeg River Community Resource Centre
About the Innovative Program
Though the schools and Social Service Agencies in the region, it was
recognized that people were falling between the cracks of the existing
programs for development (education) and well-being. Children were
coming to school hungry and youth were dropping out before graduating.
Many of these young people were facing complications in their lives,
added responsibilities (unplanned pregnancies), low self-esteem, no
work place skills and little or no prospects for work. Unemployment
and need for affordable clothing and household items were growing in
the region.
The Eastman region of Manitoba where Mrs. Lucci’s is located, is a
growing recreational area; cottage country. The local Chambers and
Councils saw a growing need to provide a shopping option to this
clientele.
The community generously donates all merchandise sold at Mrs. Lucci’s.
As a way to give back to the community, Mrs. Lucci’s offers local
service groups the opportunity to work the store for 6 days within a
two-week period and in return they (the service group) receive 50% of
the profits for those weeks up to a maximum of $500. The program is
called the Profit Sharing Program. This program means Mrs. Lucci’s
never has to advertise because every two weeks a different service
group is working the store and spreading the word to shop and donate
to the store to ensure their (the service group) maximum share can be
reached. Between October 1998 and February 2002 Mrs. Lucci’s has given
$45,472.74 back to the community. This initiative promotes community
involvement and support for Mrs. Lucci’s and the programs it offers to
the community and those in need.
Minister's Award for Excellence and
Innovation
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Mrs. Lucci's
Resource Centre Inc. Annual Report 2008/2009
MISSION STATEMENT:Mavis Maslow - Treasurer (January2009 -
November2009)Janice Enright - Secretary (January2009
- November2009)